Privacy Policy
How FBT collects, uses and protects your personal data.
Privacy Policy
Privacy Policy
Your privacy matters to FBT. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We collect information you provide when you request a quote, ship a parcel, create an account or contact us — such as your name, contact details, shipment details and payment information.
How we use your information
We use your information to provide and improve our services, process shipments, communicate with you, handle customs requirements and meet our legal obligations.
Sharing your information
We share information only as needed to deliver our services — for example with customs authorities, carriers and partner agents — or where required by law. We do not sell your personal data.
Data security
We apply appropriate technical and organisational measures to protect your data against loss, misuse and unauthorised access.
Your rights
You may request access to, correction of, or deletion of your personal data, subject to applicable law. Contact us to exercise these rights.
Contact
For any privacy question, email info@fbtcc.co.za.